Privacy notice

Draft — last updated September 2026.

What we collect

The details you give us in our forms: name, contact details, postcode, and information about your energy equipment, tariff and car.

Why

To respond to your enquiry, recommend the right setup and, if you become a customer, set up and support your system.

Who we share it with

No one, unless you ask us to (for example, passing details to your installer). We never sell your data.

How long we keep it

Enquiries are deleted after 12 months if you don't go ahead. Customer records are kept for as long as we support your system.

Your rights

You can ask to see, correct or delete your data at any time by emailing hello@urbanmole.co.uk.